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Frequently Asked Questions
Everything you need to know about our products, routines, and service.
General
How do I know which products are right for me?
We recommend starting with our AI Virtual Esthetician on the Recommendations page. It uses advanced analysis to match your skin concerns with the perfect routine.
Are your products safe for sensitive skin?
Yes, our formulations focus on barrier support and avoid harsh irritants. However, we always recommend a patch test before full application.
Shipping & Delivery
How long does shipping take?
Orders within Lagos typically arrive in 1-2 business days. Nationwide shipping across Nigeria takes 3-5 business days.
Do you ship internationally?
Currently we only ship within Nigeria, but we are working on international delivery options for our global community soon.
Payments
Is it safe to pay with my card?
Absolutely. We use Paystack for all transactions, which is industry-leading in security and encryption.